AI · 5 min
Imagine an employee who answers every message in three seconds, works at three in the morning, is never in a bad mood and costs less than a coffee a day. That's a modern AI chatbot — and in 2026 it's no longer a luxury for big companies.
What a chatbot actually does
- Answers the most common questions — prices, opening hours, location, delivery, terms. In practice that's 80% of all the enquiries you get.
- Books appointments — straight into your calendar, and sends a reminder the day before. Salons and clinics typically cut missed appointments by more than half this way.
- Collects enquiries — when it doesn't know the answer or the customer wants a person, it takes their name and number and passes them to you. No interested customer gets lost.
- Works everywhere — on your website, Instagram, Facebook and WhatsApp, in several languages.
How an AI chatbot differs from the old "press 1, press 2" bots
Old bots were button menus — frustrating and useless as soon as a question went off-script. A modern AI chatbot understands natural language ("are you open Saturday afternoon and can I bring my child?") and answers like a person, because it's trained on your business data: your prices, services and rules.
How much does it cost?
In the region, setting up an AI chatbot costs anywhere from a few hundred to several thousand KM, plus monthly maintenance. With us: set-up from 490 KM + 149 KM a month — including training on your data, connecting your channels and fine-tuning the answers in the first month. Before any payment we build a free demo for your business, so you can see the bot in action.
Is it worth it? Quick maths
The average small business loses 3–5 enquiries a week because it couldn't reply in time (the customer goes to whoever answers first). If your average service is worth 50 KM, that's 600–1,000 KM of missed revenue a month. The chatbot costs 149 KM a month.
Want to see what a chatbot for your business would look like? Request a free demo →
